IT Services Status
Investigating - We wanted to give you a quick heads-up that Microsoft has recently updated their anti-spam policies, which has resulted in some users being blocked from sending mass emails through Outlook.

We’re aware of the issue and are actively working on finding solutions that will allow staff to communicate effectively while ensuring the security of our systems.

In the meantime, If you need to send mass communication, please use one of the following tools to avoid any disruptions:

Skyward

Smore

Finalsite (formerly Blackboard)

If you need assistance accessing Smore or Finalsite, please submit a Help Ticket, and our team will be happy to help.

We appreciate your patience and understanding as we adjust to these new Microsoft policies. We’ll continue to keep you informed with any updates or changes.

Thank you,
Allen ISD Information Technology

Apr 24, 2025 - 13:54 CDT
Academic Instructional Services Operational
90 days ago
100.0 % uptime
Today
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms ? Operational
Clever Operational
PowerSchool Professional Learning Operational
90 days ago
100.0 % uptime
Today
Business Operations Services Operational
90 days ago
100.0 % uptime
Today
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) ? Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems ? Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
90 days ago
100.0 % uptime
Today
Powerschool Perform Operational
90 days ago
100.0 % uptime
Today
Collaboration and Sharing Degraded Performance
District Shared Drives ? Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail ? Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications ? Operational
Office 365 - Exchange Email Services Degraded Performance
Office 365 - Sharepoint Services ? Operational
Data Applications Operational
90 days ago
100.0 % uptime
Today
Allen ISD Data Dashboard Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Campus Network Services ? Operational
Data Center Services ? Operational
District Website ? Operational
Fiber Network Connectivity (WAN) ? Operational
Firewall Services ? Operational
Identity and Access Managment ? Operational
Internet Access Operational
IP Services ? Operational
Video Insights Systems Operational
Virtual Private Network (VPN) ? Operational
90 days ago
100.0 % uptime
Today
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Telecommunications Systems Operational
90 days ago
100.0 % uptime
Today
Campus Phone Systems ? Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email ? Operational
90 days ago
100.0 % uptime
Today
Voice Over IP Phone System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 22, 2025

No incidents reported today.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
Resolved - The issue with the Scan to Email function on district copiers has been resolved. Service is now fully restored.

Thank you for your patience while we worked to restore functionality.

May 8, 09:47 CDT
Investigating - We are currently experiencing an issue with the Scan to Email function on district copy machines. Our team is actively investigating the cause and working toward a resolution.

We appreciate your patience and will provide updates as soon as more information is available.

Thank you.

May 8, 09:19 CDT