Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
Academic Instructional Services Operational
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms Operational
Clever Operational
Professional Learning Platform Operational
Business Operations Services Operational
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
Powerschool Perform Operational
Verkada Operational
Collaboration and Sharing Operational
District Shared Drives Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services Operational
Data Applications Operational
Allen ISD Data Dashboard Operational
Network Infrastructure Services Operational
Campus Network Services Operational
Data Center Services Operational
District Website Operational
Fiber Network Connectivity (WAN) Operational
Firewall Services Operational
Identity and Access Managment Operational
Internet Access Operational
IP Services Operational
Video Insights Systems Operational
Virtual Private Network (VPN) Operational
Web Filtering - Content Keeper Operational
Skyward Applications Under Maintenance
Family Access Operational
Finance - HR Systems Under Maintenance
Student Information Systems Operational
Telecommunications Systems Operational
Campus Phone Systems Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email Operational
Voice Over IP Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Skyward Finance Scheduled Downtime Oct 29, 2026 17:00-19:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Oct 27, 2026 - 15:21 CDT
Scheduled - Dear Allen ISD Staff,

Skyward Finance will be temporarily unavailable beginning Thursday, October 29, 2026, at 5:00 PM, for approximately two hours. The system is expected to be available again around 7:00 PM.

Please plan accordingly and complete any necessary tasks in Skyward Finance before the scheduled downtime.

We appreciate your patience and understanding.

Respectfully,
Allen ISD Information Technology Department
Oct 27, 2026 - 15:21 CDT

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Skyward
Resolved - Dear Allen ISD Staff,

The service disruption affecting Skyward Student, Finance, HR, and Family Access has been resolved. All services are operational, and users are accessing the systems normally.

Our team will continue monitoring the systems to ensure ongoing stability and reliability.

Thank you for your patience and understanding.

Respectfully,
Allen ISD Information Technology Department
Oct 21, 16:33 CDT
Investigating - Dear Allen ISD Staff,

Skyward is currently experiencing a service disruption affecting Skyward Student, Finance, HR, and Family Access. Users may experience difficulty accessing these systems.

Our team is aware of the issue and is in direct communication with ISCorp to help resolve the disruption as quickly as possible.

We will continue to monitor the situation and provide updates as more information becomes available.

We appreciate your patience and understanding.

Respectfully,
Allen ISD Information Technology Department
Oct 21, 09:09 CDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Skyward Services Disruption
Resolved - Dear Allen ISD Staff,

The Skyward service disruption affecting Skyward Student, Finance, HR, and Family Access has been resolved. These services are now available, and users should be able to access the systems as expected.

Our team will continue to monitor the services to ensure they remain stable.

We appreciate your patience and understanding while we worked through this issue.

Respectfully,
Allen ISD Information Technology Department
Oct 19, 10:04 CDT
Investigating - Dear Allen ISD Staff,

Skyward is currently experiencing a service disruption affecting Skyward Student, Finance, HR, and Family Access. Users may experience difficulty accessing these systems.

Our team is aware of the issue and is in direct communication with ISCorp to help resolve the disruption as quickly as possible.

We will continue to monitor the situation and provide updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.

Respectfully,
Allen ISD Information Technology Department
Oct 19, 09:12 CDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

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