Completed -
The scheduled maintenance has been completed.
Mar 25, 22:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 CDT
Scheduled -
Hello Allen ISD Staff,
On Wednesday, March 25 from 6:00 PM to 10:00 PM, the Information Technology Department will be performing network maintenance to upgrade components of the district’s data center infrastructure.
During this maintenance window, internal district services will be unavailable. However, any device that is already connected to the internet prior to the start of the maintenance window will maintain internet access throughout the maintenance period.
Please note that access to specific district applications may be intermittent or unavailable during this time. District phones and security video systems will not be affected and will continue to operate normally throughout the maintenance window.
Thank you for your understanding as we continue to maintain, modernize, and upgrade Allen ISD’s critical IT infrastructure.
Respectfully,
Allen ISD Information Technology
Mar 10, 15:31 CDT
Resolved -
This incident has been resolved.
Mar 23, 09:39 CDT
Investigating -
We are receiving reports of intermittent loading issues and server errors in Aware and other Eduphoria applications. The issue is currently under investigation, and the Eduphoria team is monitoring the environment while working toward a resolution.
Mar 13, 10:01 CDT