IT Services Status
All Systems Operational
Academic Instructional Services Operational
90 days ago
100.0 % uptime
Today
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms ? Operational
Clever Operational
PowerSchool Professional Learning Operational
90 days ago
100.0 % uptime
Today
Business Operations Services Operational
90 days ago
99.8 % uptime
Today
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) ? Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems ? Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
90 days ago
99.95 % uptime
Today
Powerschool Perform Operational
90 days ago
99.66 % uptime
Today
Collaboration and Sharing Operational
District Shared Drives ? Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail ? Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications ? Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services ? Operational
Data Applications Operational
90 days ago
100.0 % uptime
Today
Allen ISD Data Dashboard Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Services Operational
Campus Network Services ? Operational
Data Center Services ? Operational
District Website ? Operational
Fiber Network Connectivity (WAN) ? Operational
Firewall Services ? Operational
Identity and Access Managment ? Operational
Internet Access Operational
IP Services ? Operational
Video Insights Systems Operational
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Telecommunications Systems Operational
90 days ago
100.0 % uptime
Today
Campus Phone Systems ? Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email ? Operational
90 days ago
100.0 % uptime
Today
Voice Over IP Phone System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 14, 2024

No incidents reported today.

Sep 13, 2024

No incidents reported.

Sep 12, 2024
Resolved - Microsoft has resolved the issue affecting Microsoft 365
Sep 12, 09:58 CDT
Update - We are continuing to montior for further issues.
Sep 12, 08:43 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 12, 08:41 CDT
Investigating - Good Morning Allen ISD Staff,
We are currently experiencing degraded performance with Microsoft O365 services, as confirmed by Microsoft. They are actively addressing the issue and working to restore normal functionality as swiftly as possible. We appreciate your patience and understanding during this time.
For the latest updates, please visit: Microsoft Service Status.
Best regards,
Allen ISD IT Department

Sep 12, 08:25 CDT
Sep 11, 2024

No incidents reported.

Sep 10, 2024
Completed - The scheduled maintenance has been completed.
Sep 10, 17:48 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 16:45 CDT
Scheduled - Beginning at 4:45pm all network devices at the Administration building will be migrated to new network switches. Individual devices, including Cisco phones, computers, and security cameras, will be offline for about 5 minutes as their network connection is moved.
Sep 9, 09:04 CDT
Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Resolved - This incident has been resolved.
Sep 6, 12:09 CDT
Investigating - We are currently experiencing a widespread issue affecting access to Follett Destiny and Destiny Discover. Follett is aware of the situation and is working to resolve it. For the latest updates, please visit their status page.

https://status.follettsoftware.com/

Sep 6, 10:12 CDT
Sep 5, 2024

No incidents reported.

Sep 4, 2024
Resolved - NWEA has resolved the issue at this time. Thank you for your patience
Sep 4, 15:33 CDT
Identified - NWEA engineers are currently investigating an issue where some partners are unable to log in to access the MAP Suite of products. This includes MAP Growth, MAP Reading Fluency, MAP Accelerator, and Acacia. Some partners can log in and access the start page but are noticing a slower load time than usual.

We recommend continuing testing if you can log in successfully.

You may monitor this from going to NWEA site: https://status.nwea.org/incidents/nd39srtxy5lx

Sep 4, 08:30 CDT
Resolved - This incident has been resolved. Thank you for your patience.
Sep 4, 12:19 CDT
Identified - A widespread outage has been reported by Destiny. Please follow updates from their website https://www.follettcommunity.com/s/idea/0872J000000MtiFQAS/detail
Sep 4, 09:18 CDT
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.