IT Services Status
All Systems Operational
Academic Instructional Services Operational
90 days ago
100.0 % uptime
Today
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms ? Operational
Clever Operational
PowerSchool Professional Learning Operational
90 days ago
100.0 % uptime
Today
Business Operations Services Operational
90 days ago
99.79 % uptime
Today
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) ? Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems ? Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
90 days ago
99.93 % uptime
Today
Powerschool Perform Operational
90 days ago
99.66 % uptime
Today
Collaboration and Sharing Operational
District Shared Drives ? Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail ? Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications ? Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services ? Operational
Data Applications Operational
90 days ago
100.0 % uptime
Today
Allen ISD Data Dashboard Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Services Operational
Campus Network Services ? Operational
Data Center Services ? Operational
District Website ? Operational
Fiber Network Connectivity (WAN) ? Operational
Firewall Services ? Operational
Identity and Access Managment ? Operational
Internet Access Operational
IP Services ? Operational
Video Insights Systems Operational
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Telecommunications Systems Operational
90 days ago
100.0 % uptime
Today
Campus Phone Systems ? Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email ? Operational
90 days ago
100.0 % uptime
Today
Voice Over IP Phone System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Upgrade of Internet firewalls Oct 27, 2024 11:00-13:00 CDT
The operating system running on the Allen ISD Internet firewalls will be upgraded.

Internet access from District sites may be degraded during this upgrade. Access to internally-hosted services listed in this maintenance notification may also be degraded during this upgrade.

Posted on Oct 22, 2024 - 15:23 CDT
Past Incidents
Oct 25, 2024

No incidents reported today.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024
Completed - The scheduled maintenance has been completed.
Oct 17, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 16:00 CDT
Scheduled - Good afternoon Allen ISD Staff,

A Skyward Finance critical process is needed to be run today from 4-5PM.
This process cannot be completed while others are in the system, so please exit Skyward before 4PM as the system will be locked out and unavailable for use during this maintenance window.

Thank you for your patience!

Allen ISD Finance Department

Oct 17, 11:09 CDT
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024
Completed - The scheduled maintenance has been completed.
Oct 12, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 18:00 CDT
Scheduled - Dear Allen ISD Staff,

Please be advised that the district's Skyward hosting service provider has scheduled a maintenance window from Friday, October 11 at 6:00 PM through Saturday, October 12 at 6:00 PM. During this time, all Skyward access will be unavailable.

We recommend planning accordingly and ensuring any tasks requiring Skyward are completed before the maintenance window begins.

Thank you for your understanding and cooperation.

Respectfully,
Allen ISD Information Technology Department

Oct 7, 15:46 CDT
Oct 11, 2024