All Systems Operational

Academic Instructional Services Operational
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms Operational
Clever Operational
Professional Learning Platform Operational
Business Operations Services Operational
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
Powerschool Perform Operational
Verkada Operational
Collaboration and Sharing Operational
District Shared Drives Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services Operational
Data Applications Operational
Allen ISD Data Dashboard Operational
Network Infrastructure Services Operational
Campus Network Services Operational
Data Center Services Operational
District Website Operational
Fiber Network Connectivity (WAN) Operational
Firewall Services Operational
Identity and Access Managment Operational
Internet Access Operational
IP Services Operational
Video Insights Systems Operational
Virtual Private Network (VPN) Operational
Web Filtering - Content Keeper Operational
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Telecommunications Systems Operational
Campus Phone Systems Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email Operational
Voice Over IP Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Resolved - Dear Allen ISD Staff,

The service disruption affecting Skyward Student, Finance, HR, and Family Access has been resolved. All services are operational, and users are accessing the systems normally.

Our team will continue monitoring the systems to ensure ongoing stability and reliability.

Thank you for your patience and understanding.

Respectfully,
Allen ISD Information Technology Department

Oct 21, 16:33 CDT
Investigating - Dear Allen ISD Staff,

Skyward is currently experiencing a service disruption affecting Skyward Student, Finance, HR, and Family Access. Users may experience difficulty accessing these systems.

Our team is aware of the issue and is in direct communication with ISCorp to help resolve the disruption as quickly as possible.

We will continue to monitor the situation and provide updates as more information becomes available.

We appreciate your patience and understanding.

Respectfully,
Allen ISD Information Technology Department

Oct 21, 09:09 CDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Resolved - Dear Allen ISD Staff,

The Skyward service disruption affecting Skyward Student, Finance, HR, and Family Access has been resolved. These services are now available, and users should be able to access the systems as expected.

Our team will continue to monitor the services to ensure they remain stable.

We appreciate your patience and understanding while we worked through this issue.

Respectfully,
Allen ISD Information Technology Department

Oct 19, 10:04 CDT
Investigating - Dear Allen ISD Staff,

Skyward is currently experiencing a service disruption affecting Skyward Student, Finance, HR, and Family Access. Users may experience difficulty accessing these systems.

Our team is aware of the issue and is in direct communication with ISCorp to help resolve the disruption as quickly as possible.

We will continue to monitor the situation and provide updates as more information becomes available.

We apologize for the inconvenience and appreciate your patience and understanding.

Respectfully,
Allen ISD Information Technology Department

Oct 19, 09:12 CDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Completed - The scheduled maintenance has been completed.
Oct 11, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:00 CDT
Update - Dear Allen ISD Staff,

This is a reminder that scheduled maintenance for Skyward services will begin today, Friday, October 9, 2026, at 6:00 PM CST and continue through Sunday, October 11, 2026, at 6:00 PM CST.

During this maintenance window, the following services will be unavailable while the October 2026 release is installed:

Skyward Student Access
Skyward HR and Finance
Skyward Family/Parent Access

Please plan accordingly and complete any necessary Skyward tasks before the maintenance begins.

We appreciate your patience and understanding. Additional updates will be provided as the maintenance progresses and when Skyward services become available again.

Regards,
AISD Information Technology

Oct 9, 11:10 CDT
Update - Dear Allen ISD Staff,

This is a reminder that scheduled maintenance for Skyward services will begin Friday, October 9, 2026, at 6:00 PM CST and continue through Sunday, October 11, 2026, at 6:00 PM CST.

During this maintenance window, the following services will be unavailable while the October 2026 release is installed:

Skyward Student Access

Skyward HR and Finance

Skyward Family/Parent Access

Please plan accordingly and complete any necessary Skyward tasks before the maintenance begins.

Additional updates will be provided as we get closer to the maintenance window and when Skyward becomes available again.

Thank you for your patience and understanding.

Regards,
AISD Information Technology

Oct 7, 08:07 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 2, 11:35 CDT
Scheduled - Dear Allen ISD Staff,

The Skyward hosting provider, ISCorp, will be performing scheduled system maintenance beginning Friday, October 9, 2026, at 6:00 PM through Sunday, October 11, 2026, at 6:00 PM CST.

Affected Services:

Skyward Student Access
Skyward HR and Finance
Skyward Family/Parent Access

During this maintenance window, Skyward services will be unavailable while the October 2026 release is installed.

Please plan accordingly and complete any necessary Skyward tasks before the maintenance begins.

Additional updates will be provided as we get closer to the maintenance window and when Skyward becomes available again.

Thank you for your patience and understanding.

Regards,
AISD Information Technology

Oct 2, 11:30 CDT

Oct 10, 2026

No incidents reported.

Oct 9, 2026