All Systems Operational

Uptime over the past 90 days. View historical uptime.
Academic Instructional Services Operational
90 days ago
100.0 % uptime
Today
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms Operational
Clever Operational
Professional Learning Platform Operational
90 days ago
100.0 % uptime
Today
Business Operations Services Operational
90 days ago
100.0 % uptime
Today
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
90 days ago
100.0 % uptime
Today
Powerschool Perform Operational
90 days ago
100.0 % uptime
Today
Collaboration and Sharing Operational
District Shared Drives Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services Operational
Data Applications Operational
90 days ago
100.0 % uptime
Today
Allen ISD Data Dashboard Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Campus Network Services Operational
Data Center Services Operational
District Website Operational
Fiber Network Connectivity (WAN) Operational
Firewall Services Operational
Identity and Access Managment Operational
Internet Access Operational
IP Services Operational
Video Insights Systems Operational
Virtual Private Network (VPN) Operational
90 days ago
100.0 % uptime
Today
Web Filtering - Content Keeper Operational
90 days ago
100.0 % uptime
Today
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Telecommunications Systems Operational
90 days ago
100.0 % uptime
Today
Campus Phone Systems Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email Operational
90 days ago
100.0 % uptime
Today
Voice Over IP Phone System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2026

No incidents reported today.

Sep 2, 2026

Skyward Student Access – Service Disruption
Resolved - This incident has been resolved.
Sep 2, 16:14 CDT
Investigating - Hello Allen ISD Staff,

We are currently experiencing an issue with Skyward Student Access. Users may receive an error message when attempting to access the Student module.

Skyward HR and Finance are currently available and appear to be functioning normally.

Our team is aware of the issue and is working with ISCorp, our Skyward hosting provider, to investigate and resolve the problem.

We apologize for the inconvenience and will provide additional updates as more information becomes available.

Respectfully,
Allen ISD Information Technology Department
Sep 2, 09:56 CDT

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

Skyward Maintenance Extended by Hosting Service
Completed - The scheduled maintenance has been completed.
Aug 28, 07:50 CDT
Verifying - Dear Allen ISD Staff,

Skyward and its hosting provider have implemented fixes for the issues experienced over the past week.
At this time, Skyward Finance and Skyward Student are available for access through the Allen ISD Portal. Skyward Family Access is also available through the Allen ISD website.

We understand how disruptive this extended outage has been, and we sincerely appreciate your patience and understanding while Skyward and its hosting provider worked to restore services.

The Allen ISD Information Technology Department will continue to monitor system stability and access and remain in contact with the appropriate technology providers.

Respectfully,

Allen ISD Information Technology Department
Jul 28, 15:39 CDT
Update - Dear Allen ISD Staff,

Unfortunately, the Skyward hosting provider has not yet resolved the issues affecting Allen ISD and other school districts hosted within its infrastructure.

Updates provided throughout the day have been general in nature and indicate that progress is being made toward restoring services; however, a final resolution has not yet been reached, and Skyward remains unavailable.

The Allen ISD Information Technology Department has remained in continuous contact with the hosting provider throughout the day, requesting specific updates and estimated restoration timelines, as well as proposing potential solutions to assist with troubleshooting and recovery efforts.

We understand how frustrating and disruptive this extended outage has been. We will continue to advocate for an urgent resolution and keep families and staff informed as additional information becomes available.

Thank you for your continued patience and understanding.

Allen ISD Information Technology Department
Jul 21, 20:40 CDT
Update - Dear Allen ISD Staff,

Skyward and its hosting provider are continuing to work toward a resolution following technical issues encountered during the scheduled updates performed as part of the weekend maintenance window.

The outage is affecting multiple school districts across Texas and nationwide that use the same Skyward version and hosting services.

We understand how frustrating and disruptive this extended outage has been. The Allen ISD Information Technology Department and the district look forward to a full resolution from the service providers as soon as possible.

Allen ISD remains in close contact with the hosting provider to request updates and estimated restoration timelines. We will continue to keep families and staff informed as additional information becomes available.

Thank you for your continued patience and understanding.

Allen ISD Information Technology Department
Jul 21, 10:24 CDT
Update - Hello Allen ISD Staff,

The Skyward hosting provider is continuing to complete required software maintenance. As a result, Skyward Student Access and Family Access may experience intermittent availability throughout Monday, July 20th.

Staff, students, and parents may be unable to access student data during this maintenance period. Guardians enrolling students through the New Student Online Enrollment system may also experience intermittent access issues.

Allen ISD is actively monitoring the maintenance progress and will provide additional updates as they become available.

Thank you for your patience and understanding while the hosting provider completes this work.

Allen ISD Information Technology Department
Jul 20, 10:10 CDT
Update - Hello Allen ISD Staff,

The Skyward hosting provider has extended the scheduled maintenance window after identifying additional updates required during post-maintenance testing. Maintenance efforts are ongoing to ensure the stability and reliability of the Skyward environment.

The maintenance impacts the Skyward Student Information System (SMS), Family Access, and Finance & HR Systems. Access to these services, may be unavailable or intermittent throughout Monday, July 20, 2026, while maintenance continues.

Allen ISD is actively monitoring the maintenance and will share additional updates as they become available. We appreciate your patience and understanding as our hosting provider completes this work to restore full service.

Allen ISD Information Technology Department
Jul 20, 06:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 21:30 CDT
Scheduled - Hello Allen ISD Staff,

We have been notified by the Skyward hosting service that the Skyward maintenance window has been extended while they complete the required updates. We will continue to monitor the progress and provide information as it becomes available.

Thank you for your patience while the hosting provider completes the maintenance.

Allen ISD Information Technology Department
Jul 19, 21:26 CDT

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

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