Investigating - Dear Allen ISD Staff,

We are aware of an ongoing Microsoft 365 service disruption that is affecting access to Microsoft services, particularly Outlook email.

The issue appears to be widespread and is impacting users across multiple regions of the United States. Other Microsoft 365 services, including the Microsoft 365 Admin Center, may also be experiencing disruptions.

Microsoft is experiencing a service outage, and we are monitoring the situation as more information becomes available.

We will continue to monitor the issue and provide updates as additional information is received.

Thank you for your understanding.

Respectfully,
Allen ISD Information Technology Department

Nov 12, 2026 - 13:04 CST
Academic Instructional Services Operational
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms Operational
Clever Operational
Professional Learning Platform Operational
Business Operations Services Operational
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
Powerschool Perform Operational
Verkada Operational
Collaboration and Sharing Degraded Performance
District Shared Drives Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications Degraded Performance
Office 365 - Exchange Email Services Degraded Performance
Office 365 - Sharepoint Services Degraded Performance
Data Applications Operational
Allen ISD Data Dashboard Operational
Network Infrastructure Services Operational
Campus Network Services Operational
Data Center Services Operational
District Website Operational
Fiber Network Connectivity (WAN) Operational
Firewall Services Operational
Identity and Access Managment Operational
Internet Access Operational
IP Services Operational
Video Insights Systems Operational
Virtual Private Network (VPN) Operational
Web Filtering - Content Keeper Operational
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Telecommunications Systems Operational
Campus Phone Systems Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email Operational
Voice Over IP Phone System Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 12, 2026

Unresolved incident: Microsoft 365 – Email Service Disruption.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Completed - The scheduled maintenance has been completed.
Oct 29, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 17:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 27, 15:21 CDT
Scheduled - Dear Allen ISD Staff,

Skyward Finance will be temporarily unavailable beginning Thursday, October 29, 2026, at 5:00 PM, for approximately two hours. The system is expected to be available again around 7:00 PM.

Please plan accordingly and complete any necessary tasks in Skyward Finance before the scheduled downtime.

We appreciate your patience and understanding.

Respectfully,
Allen ISD Information Technology Department

Oct 27, 15:21 CDT