Resolved -
We have completed the remediations at this time.
Thanks again for your patience!
Apr 15, 12:43 CDT
Identified -
Palo Alto Networks has discovered and publicized a critical vulnerability in their firewall systems utilized by organizations worldwide.
Allen ISD uses Palo Alto firewall appliances that are covered under that umbrella at all 3 major internet ingress/egress points of the district network.
What this is:
• A software vulnerability that would potentially allow unauthorized access to our internal network infrastructure. • Due to the nature and severity of the vulnerability, we are required to take action in real time to reduce or eliminate chances of unauthorized access to systems and services.
What this is not:
• A data breach or exposure on any scale • A ransomware attack
Palo has released guidance on how to remediate this vulnerability, but will require rolling outages of certain district services for up to 2 hours.
During that time period you may have issues accessing Skyward and ERMA using the vanity URLS (erma.allenisd.org and skyward.allenisd.org).
Use the URLs below to access Skyward directly during that time period:
Resolved -
This incident has been resolved.
Apr 11, 09:43 CDT
Monitoring -
The Information Technology Department has implemented a fix and is actively monitoring the results.
Apr 5, 09:00 CDT
Update -
The Information Technology Department continues to work with the vendor to resolve the PowerSchool Perform issue as soon as possible. This is a priority, and we are currently waiting on a final step from the vendor for final resolution
Apr 5, 07:44 CDT
Identified -
We are aware that users may no longer have supervisors or direct reports assigned in PowerSchool Perform. The problem has been identified and a fix is being implemented.
Apr 3, 14:21 CDT