Update - Hello,
The Canva icon has now been re-published on the Allen ISD portal for teachers only. Teacher access to Canva has remained available throughout the day; however, the IT Department needed to reconfigure the portal tile so that it is visible and accessible only to teachers at this time.
Teachers may need to log out of the Allen ISD portal and log back in for the Canva icon to appear again.
Student access to Canva remains temporarily disabled. Students are not able to access the Allen ISD Canva environment at this time, either through the Allen ISD portal or directly through the web.
We will provide further updates as more information becomes available.
Thank you for your patience and understanding.
Respectfully,
Allen ISD Information Technology Department
Sep 16, 2026 - 13:18 CDT
The Canva icon has now been re-published on the Allen ISD portal for teachers only. Teacher access to Canva has remained available throughout the day; however, the IT Department needed to reconfigure the portal tile so that it is visible and accessible only to teachers at this time.
Teachers may need to log out of the Allen ISD portal and log back in for the Canva icon to appear again.
Student access to Canva remains temporarily disabled. Students are not able to access the Allen ISD Canva environment at this time, either through the Allen ISD portal or directly through the web.
We will provide further updates as more information becomes available.
Thank you for your patience and understanding.
Respectfully,
Allen ISD Information Technology Department
Sep 16, 2026 - 13:18 CDT
Investigating - Hello Allen ISD Staff,
The IT Department and Canva (not Canvas) are aware of an issue affecting permissions and sharing within Canva. Canva has identified a permissions-related bug and is actively working to resolve it.
While Canva works on a fix, student access to Canva has been temporarily disabled across Allen ISD as a precautionary measure. This step is intended to help prevent misuse that has been observed in a limited number of instances over the past several days.
We will provide an update once Canva confirms the issue has been resolved and student access can be safely restored.
Thank you for your patience and understanding.
Respectfully,
Allen ISD Information Technology Department
Sep 16, 2026 - 11:52 CDT
The IT Department and Canva (not Canvas) are aware of an issue affecting permissions and sharing within Canva. Canva has identified a permissions-related bug and is actively working to resolve it.
While Canva works on a fix, student access to Canva has been temporarily disabled across Allen ISD as a precautionary measure. This step is intended to help prevent misuse that has been observed in a limited number of instances over the past several days.
We will provide an update once Canva confirms the issue has been resolved and student access can be safely restored.
Thank you for your patience and understanding.
Respectfully,
Allen ISD Information Technology Department
Sep 16, 2026 - 11:52 CDT
Academic Instructional Services
Degraded Performance
Destiny Library Systems
Operational
Canvas
Operational
Eduphoria
Operational
Naviance
Operational
Other Teaching & Learning Platforms
Degraded Performance
Clever
Operational
Professional Learning Platform
Operational
Business Operations Services
Operational
Allen ISD Security Training
Operational
Frontline Absence Management (Aesop)
Operational
Laserfiche Document Management
Operational
PCS - Student Nutrition Systems
Operational
SchoolDude Systems
Operational
Single Sign-On Portal - (Emp/Student)
Operational
Single Sign-On Portal - (Parent)
Operational
Technology HelpDesk System
Operational
TransFinder - School Bus Routing
Operational
WinOcular Systems
Operational
Uniflow - Canon copier access
Operational
Powerschool Perform
Operational
Collaboration and Sharing
Operational
District Shared Drives
Operational
Google G-Suite - Classroom
Operational
Google G-Suite - Gmail
Operational
Google G-Suite - Drive
Operational
Office 365 - Cloud Applications
Operational
Office 365 - Exchange Email Services
Operational
Office 365 - Sharepoint Services
Operational
Data Applications
Operational
Allen ISD Data Dashboard
Operational
Network Infrastructure Services
Operational
Campus Network Services
Operational
Data Center Services
Operational
District Website
Operational
Fiber Network Connectivity (WAN)
Operational
Firewall Services
Operational
Identity and Access Managment
Operational
Internet Access
Operational
IP Services
Operational
Video Insights Systems
Operational
Virtual Private Network (VPN)
Operational
Web Filtering - Content Keeper
Operational
Skyward Applications
Operational
Family Access
Operational
Finance - HR Systems
Operational
Student Information Systems
Operational
Telecommunications Systems
Operational
Campus Phone Systems
Operational
Fax Services
Operational
SIP Gateway 1 - PDC
Operational
SIP Gateway 2 - DR
Operational
Skype For Business (Lync) Servers
Operational
Video Conferencing
Operational
Campus - Bell/PA System
Operational
Scan-to-Email
Operational
Voice Over IP Phone System
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.