Important Update – Mass Email Restrictions Due to Microsoft Policy Changes

Incident Report for Allen ISD Information Technology

Investigating

We wanted to give you a quick heads-up that Microsoft has recently updated their anti-spam policies, which has resulted in some users being blocked from sending mass emails through Outlook.

We’re aware of the issue and are actively working on finding solutions that will allow staff to communicate effectively while ensuring the security of our systems.

In the meantime, If you need to send mass communication, please use one of the following tools to avoid any disruptions:

Skyward

Smore

Finalsite (formerly Blackboard)

If you need assistance accessing Smore or Finalsite, please submit a Help Ticket, and our team will be happy to help.

We appreciate your patience and understanding as we adjust to these new Microsoft policies. We’ll continue to keep you informed with any updates or changes.

Thank you,
Allen ISD Information Technology
Posted Apr 24, 2025 - 13:54 CDT
This incident affects: Collaboration and Sharing (Office 365 - Exchange Email Services).