IT Services Status
Investigating - We wanted to give you a quick heads-up that Microsoft has recently updated their anti-spam policies, which has resulted in some users being blocked from sending mass emails through Outlook.

We’re aware of the issue and are actively working on finding solutions that will allow staff to communicate effectively while ensuring the security of our systems.

In the meantime, If you need to send mass communication, please use one of the following tools to avoid any disruptions:

Skyward

Smore

Finalsite (formerly Blackboard)

If you need assistance accessing Smore or Finalsite, please submit a Help Ticket, and our team will be happy to help.

We appreciate your patience and understanding as we adjust to these new Microsoft policies. We’ll continue to keep you informed with any updates or changes.

Thank you,
Allen ISD Information Technology

Apr 24, 2025 - 13:54 CDT
Academic Instructional Services Operational
90 days ago
100.0 % uptime
Today
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms ? Operational
Clever Operational
PowerSchool Professional Learning Operational
90 days ago
100.0 % uptime
Today
Business Operations Services Operational
90 days ago
100.0 % uptime
Today
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) ? Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems ? Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
90 days ago
100.0 % uptime
Today
Powerschool Perform Operational
90 days ago
100.0 % uptime
Today
Collaboration and Sharing Operational
District Shared Drives ? Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail ? Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications ? Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services ? Operational
Data Applications Operational
90 days ago
100.0 % uptime
Today
Allen ISD Data Dashboard Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Campus Network Services ? Operational
Data Center Services ? Operational
District Website ? Operational
Fiber Network Connectivity (WAN) ? Operational
Firewall Services ? Operational
Identity and Access Managment ? Operational
Internet Access Operational
IP Services ? Operational
Video Insights Systems Operational
Virtual Private Network (VPN) ? Operational
90 days ago
100.0 % uptime
Today
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Telecommunications Systems Operational
90 days ago
100.0 % uptime
Today
Campus Phone Systems ? Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email ? Operational
90 days ago
100.0 % uptime
Today
Voice Over IP Phone System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 21:00 CDT
Scheduled - Zayo will be performing a software update on the Ciena 5170 platform. This update is proactive in nature providing stability and security enhancements only.
Jun 24, 11:37 CDT
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Completed - The scheduled maintenance has been completed.
Jun 27, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 18:00 CDT
Scheduled - Voicemail server software will be upgraded. Minimal impact to voicemail and auto-attendant services is expected.
Jun 24, 11:34 CDT
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Completed - The scheduled maintenance has been completed.
Jun 23, 22:50 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:00 CDT
Scheduled - District core network switches will be upgraded during this time. There may be one or more 20-minute outages for wifi, security cameras, internet connectivity, server applications, and phone services.
Jun 23, 16:30 CDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025
Completed - The scheduled maintenance has been completed.
Jun 21, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 18:00 CDT
Update - Allen Staff,

All Allen ISD Skyward platforms will be under maintenance from Friday, June 20 at 6:00 p.m. through Saturday, June 21 at 6:00 p.m. as the hosting provider completes system updates and maintenance.

We apologize for the disruption and appreciate your understanding as this necessary work is completed to ensure continued reliability and performance.

Thank you!

Jun 16, 12:11 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 16, 12:10 CDT
Scheduled - Allen Staff,

All Allen ISD Skyward platforms will be under maintenance from Friday, June 20 at 6:00 p.m. through Saturday, June 21 at 6:00 p.m. as the hosting provider completes system updates and maintenance.

We apologize for the disruption and appreciate your understanding as this necessary work is completed to ensure continued reliability and performance.

Thank you!

Jun 20, 18:00 CDT
Jun 20, 2025
Jun 19, 2025

No incidents reported.