IT Services Status

Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
Academic Instructional Services Operational
90 days ago
100.0 % uptime
Today
Destiny Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Other Teaching & Learning Platforms Operational
Clever Operational
Professional Learning Platform Operational
90 days ago
100.0 % uptime
Today
Business Operations Services Operational
90 days ago
100.0 % uptime
Today
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Uniflow - Canon copier access Operational
90 days ago
100.0 % uptime
Today
Powerschool Perform Operational
90 days ago
100.0 % uptime
Today
Collaboration and Sharing Operational
District Shared Drives Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services Operational
Data Applications Operational
90 days ago
100.0 % uptime
Today
Allen ISD Data Dashboard Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Services Degraded Performance
90 days ago
100.0 % uptime
Today
Campus Network Services Degraded Performance
Data Center Services Operational
District Website Operational
Fiber Network Connectivity (WAN) Operational
Firewall Services Operational
Identity and Access Managment Operational
Internet Access Degraded Performance
IP Services Operational
Video Insights Systems Operational
Virtual Private Network (VPN) Operational
90 days ago
100.0 % uptime
Today
Web Filtering - Content Keeper Operational
90 days ago
100.0 % uptime
Today
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Telecommunications Systems Operational
90 days ago
100.0 % uptime
Today
Campus Phone Systems Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Campus - Bell/PA System Operational
Scan-to-Email Operational
90 days ago
100.0 % uptime
Today
Voice Over IP Phone System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 27, 2026

No incidents reported today.

Apr 26, 2026
RapidIdentity (Allen ISD Portal) Update & Scheduled Maintenance (April 25–26)
Completed - The scheduled maintenance has been completed.
Apr 26, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 20:00 CDT
Scheduled - RapidIdentity, the Allen ISD staff and student portal used to access district applications and resources, will be updated to the latest version (2026.04.0) following scheduled maintenance this weekend.

Maintenance Window:
Saturday, April 25 at 8:00 PM – Sunday, April 26 at 5:00 AM (Central Time)

During this time, the Allen ISD portal (RapidIdentity) may be intermittently unavailable at any point within the maintenance window.

No action is required from staff at this time. Thank you for your patience as we complete these updates.
Apr 21, 10:08 CDT
Apr 25, 2026
Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

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