Investigating - We wanted to give you a quick heads-up that Microsoft has recently updated their anti-spam policies, which has resulted in some users being blocked from sending mass emails through Outlook.
We’re aware of the issue and are actively working on finding solutions that will allow staff to communicate effectively while ensuring the security of our systems.
In the meantime, If you need to send mass communication, please use one of the following tools to avoid any disruptions:
Skyward
Smore
Finalsite (formerly Blackboard)
If you need assistance accessing Smore or Finalsite, please submit a Help Ticket, and our team will be happy to help.
We appreciate your patience and understanding as we adjust to these new Microsoft policies. We’ll continue to keep you informed with any updates or changes.
Thank you, Allen ISD Information Technology
Apr 24, 2025 - 13:54 CDT
Resolved -
The degraded performance issue with EdgeEX/Edgenuity has been resolved. Users should be able to resume activities without difficulty. Thanks for your patience.
Jun 9, 14:58 CDT
Investigating -
The Imagine Learning team is actively investigating an issue impacting users of Imagine EdgeEX/Edgenuity. Educators may experience degraded performance. They will provide an update soon.
Jun 9, 08:27 CDT
Resolved -
The issue affecting Outlook sign-in has been resolved. Users should now be able to sign in without any issues.
If you’re still experiencing difficulties, please call the Help Desk at 469.675.2000 or submit a help ticket.
Thank you for your patience and understanding while we worked to fix this!
Jun 4, 09:25 CDT
Investigating -
We’re currently experiencing issues with signing in to Outlook for multiple users. Our team is aware of the problem and actively working to get things back up and running as soon as possible.
We’ll continue to provide updates and let everyone know as soon as this issue is resolved.
Thank you for your patience and understanding!
Jun 4, 08:08 CDT