Savvas Access Issue – Error 301

Incident Report for Allen ISD Information Technology

Resolved

Dear Allen ISD Staff,

The login issue with Savvas Learning tools (Error 301) has been resolved. Our team has confirmed that access is now restored for all users.

Thank you for your patience and understanding while we worked with Savvas to address this issue.

Respectfully,
Allen ISD Information Technology Department

Posted Dec 03, 2025 - 10:45 CST

Monitoring

Dear Allen ISD Staff,

We are aware that some users are currently experiencing login issues with Savvas Learning tools (Error 301).

Our team is actively working with Savvas to resolve the issue as quickly as possible and is closely monitoring the situation. We will provide updates as more information becomes available.

Thank you for your patience and understanding.

Respectfully,
Allen ISD Information Technology Department

Posted Dec 03, 2025 - 08:26 CST

This incident affected: Academic Instructional Services (Other Teaching & Learning Platforms).