Frontline services are currently working, and users are able to access the system as expected. Our team has confirmed that access through the Allen ISD Portal is working and will continue to monitor the service to ensure it remains stable.
We sincerely appreciate your patience, understanding, and cooperation while we worked through this issue. We will continue to monitor the service and provide further updates if needed.
Respectfully, Allen ISD Information Technology Department
Posted Oct 07, 2026 - 15:58 CDT
Investigating
Dear Allen ISD Staff,
We are currently experiencing a service disruption affecting Frontline services. At this time, the issue appears to be related to Frontline’s services and is impacting users’ ability to access or use the system as expected.
Our team is actively monitoring the situation and working with Frontline as they investigate and address the issue. We will provide additional updates as they become available and notify users once services have been fully restored.
We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding while this issue is being addressed.
Respectfully, Allen ISD Information Technology Department
Posted Oct 07, 2026 - 08:29 CDT
This incident affects: Business Operations Services (Frontline Absence Management (Aesop)).