Laserfiche Outage

Incident Report for Allen ISD Information Technology

Resolved

This incident has been resolved.

Posted Feb 21, 2023 - 08:20 CST

Monitoring

Laserfiche Forms is operational at this time.
The IT Department will continue to monitor stability and uptime.

We appreciate your understanding.

Posted Feb 08, 2023 - 14:11 CST

Update

Update:

Laserfiche repositories are available for access as usual.
Laserfiche forms fixes are being implemented. Target completion timeline = today by end of business.

We appreciate your patience and understanding.

Posted Feb 08, 2023 - 12:38 CST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 07, 2023 - 10:55 CST

This incident affected: Business Operations Services (Laserfiche Document Management).