Secure Print Services to Copy Machines - Operational

Incident Report for Allen ISD Information Technology

Resolved

Dear Allen ISD Staff,

Secure Print services to copy machines were fully restored earlier this morning (printing directly to campus print closets remained unaffected today and continue to be fully operational). The Information Technology team will continue to monitor systems to ensure stability following recent infrastructure upgrades overnight.

We appreciate your patience and understanding as we continue to modernize our environment and improve processes.

Thank you,

Allen ISD Information Technology Department

Posted May 01, 2026 - 11:29 CDT

This incident affected: Business Operations Services (Uniflow - Canon copier access).