Skyward - 500 Internal Server Error

Incident Report for Allen ISD Information Technology

Resolved

This incident has been resolved.

Posted Oct 02, 2025 - 11:37 CDT

Monitoring

Skyward services have been restored, we will continue to monitor the system for any further anomalies.

Posted Sep 29, 2025 - 15:52 CDT

Investigating

Allen ISD Staff:

Users are currently encountering a 500 - Internal Server Error when attempting to access Skyward Student, Skyward Web, and Skyward Parallels. The issue appears to be on the vendor side. A support ticket has been submitted to ISCorp for investigation. We will share further updates as they become available.

Respectfully,
Allen ISD Information Technology Department

Posted Sep 29, 2025 - 15:30 CDT

This incident affected: Skyward Applications (Family Access, Finance - HR Systems, Student Information Systems).