The issue impacting Skyward performance has been identified by the cloud provider, and they are currently working on a permanent fix.
At this time, Skyward is more stable, and both the provider and the Allen ISD IT Department are actively monitoring the situation to keep you informed.
We will provide additional updates as new information becomes available.
Thank you for your patience and understanding,
Allen ISD IT Department
Nov 06, 2025 - 10:53 CST
Investigating - Dear Allen ISD Staff,
We are currently experiencing intermittent lag and slow load times in the Skyward environments (Finance and Student). All Allen ISD network resources are functioning normally, and no internal network issues have been identified.
Preliminary information indicates that this issue appears to be affecting multiple school districts using the Skyward hosted environments. The IT Department is actively working with our cloud service provider to report the latency and request an update on the situation.
We will continue to monitor the issue and keep you informed as new information becomes available.
Completed -
The scheduled maintenance has been completed.
Nov 14, 17:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 16:00 CST
Scheduled -
Dear Allen ISD Staff,
On Friday, November 14, the Allen ISD Finance Department will be processing the Fiscal Year Close. Skyward Finance will be locked down for approximately one hour starting at 4:00 PM.
We will send an update once the system is available for access again.
Thank you for your cooperation and understanding.
Respectfully,
Allen ISD Finance and IT Departments
Nov 10, 16:12 CST
Nov 13, 2025
No incidents reported.
Nov 12, 2025
No incidents reported.
Nov 11, 2025
No incidents reported.
Nov 10, 2025
No incidents reported.
Nov 9, 2025
No incidents reported.
Nov 8, 2025
No incidents reported.
Nov 7, 2025
No incidents reported.
Nov 6, 2025
Unresolved incident: Status Update: Skyward Performance Degradation.