Resolved -
This incident has been resolved.
Feb 19, 14:32 CST
Update -
We are continuing to monitor for any further issues.
Feb 18, 08:58 CST
Monitoring -
This is to inform you of the status of Technology services as we continue to work through intermittent power outages.
The following services are out or intermittent with power outages.
• Security Training
• WinOcular
Feb 17, 16:48 CST
Update -
This is to inform you of the status of Technology services as we continue to work through intermittent power outages.
The following services are available:
• portal.allenisd.org
• Skyward Finance (Web & SkyPac)
• Skyward Student
• portal.allenisd.org
• Google
• Office 365 (Sharepoint, Outlook O365, OneDrive)
• Canvas
• ADFS
• SchoolDude
• Xmedius
• DirectAccess
• External Access to Security Cameras
• HVAC Management
• Citrix
The following services are out or intermittent with power outages.
• helpdesk.allenisd.org
• Safari Montage
• Security Training
Feb 17, 09:54 CST
Update -
This is to inform you of the status of Technology services as we continue to work through intermittent power outages.
The following services are available:
• portal.allenisd.org
• Skyward Finance (Web)
• Skyward Student
• portal.allenisd.org
• Google
• Office 365 (Sharepoint, Outlook O365, OneDrive)
• Canvas
• ADFS
• SchoolDude
• Xmedius
The following services are out or intermittent with power outages.
• DirectAccess
• External Access to Security Cameras
• HVAC Management
• helpdesk.allenisd.org
• Citrix
• Skyward Finance (SkyPaC)
• Safari Montage
• Security Training
Feb 16, 14:33 CST
Update -
This is to inform you of the status of Technology services as we continue to work through intermittent power outages.
The following services are available:
• portal.allenisd.org
• Skyward Finance (Web)
• Skyward Student
• portal.allenisd.org
• Google
• Office 365 (Sharepoint, Outlook O365, OneDrive)
The following services are out or intermittent with power outages.
• ADFS
• DirectAccess
• Canvas
• External Access to Security Cameras
• SchoolDude
• HVAC Management
• helpdesk.allenisd.org
• Citrix
• Skyward Finance (SkyPaC)
• Safari Montage
• Security Training
• Xmedius
Feb 16, 09:46 CST
Identified -
This is to inform you that with the rolling power outages we have lost our internet connect at STEAM. We are in the process of rerouting traffic through our secondary connection at the Stadium.
The following services will be unavailable during this outage:
• Skyward Student and Finance
• SSO Services
• Citrix Access
• Access to internal resources from outside Allen ISD Network
Feb 15, 09:15 CST