Allen ISD Services Status

IT Services Status

All Systems Operational

Academic Instructional Services Operational

Atriuum Library Systems Operational

Canvas Operational

Eduphoria Operational

Naviance Operational

Safari Montage Operational

Other Teaching & Learning Platforms Operational

Business Operations Services Operational

Allen ISD Security Training Operational

Frontline Absence Management (Aesop) Operational

Laserfiche Document Management Operational

PCS - Student Nutrition Systems Operational

SchoolDude Systems Operational

Single Sign-On Portal - (Emp/Student) Operational

Single Sign-On Portal - (Parent) Operational

Technology HelpDesk System Operational

TransFinder - School Bus Routing Operational

WinOcular Systems Operational

Collaboration and Sharing Operational

District Shared Drives Operational

Google G-Suite - Classroom Operational

Google G-Suite - Gmail Operational

Google G-Suite - Drive Operational

Office 365 - Cloud Applications Operational

Office 365 - Exchange Email Services Operational

Office 365 - Sharepoint Services Operational

Skyward Applications Operational

Family Access Operational

Finance - HR Systems Operational

Student Information Systems Operational

Network Infrastructure Services Operational

Campus Network Services Operational

Data Center Services Operational

District Website Operational

Fiber Network Connectivity (WAN) Operational

Firewall Services Operational

Identity and Access Managment Operational

Internet Access Operational

IP Services Operational

Video Insights Systems Operational

Telecommunications Systems Operational

Campus Phone Systems Operational

Fax Services Operational

SIP Gateway 1 - PDC Operational

SIP Gateway 2 - DR Operational

Skype For Business (Lync) Servers Operational

Video Conferencing Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Compute and Storage Quarterly Maintenance Oct 31, 10:00-22:00 CDT

This is to inform you that the Technology Department will be performing quarterly maintenance on key server in the infrastructure.

The following network services will be unavailable between 10:00 AM - 2:00 PM:

• Citrix Access
• DirectAccess
• HVAC/DAA

The maintenance will continue until 10:00 PM, but we do not anticipate any further outages.
Posted on Oct 20, 11:45 CDT

Skyward Student Software Update Oct 31, 10:00-12:00 CDT

This is to inform you that the Technology Department will be performing a software update of Skyward Student.

The following network services will be unavailable during this outage:

• Skyward Student
• Family Access
• Student Access
• Educator Access Plus
Posted on Oct 19, 13:50 CDT

Skyward Finance Software Update Oct 31, 10:00-12:00 CDT

This is to inform you that the Technology Department will be performing a software update on the Skyward Finance Server.

The following network services will be unavailable during this outage:

• Skyward Finance (PaC and Web)
• Employee Access
• Time clock Access
Posted on Oct 19, 13:49 CDT

Skyward Finance Year End Rollover Nov 2, 16:45-17:15 CDT

This is to inform you that the Finance Department will be performing the year end rollover of Skyward Finance.

The following network services will be unavailable during this outage:

• Skyward Finance (PaC and Web)
• Employee Access
• Time clock Access
Posted on Oct 21, 09:13 CDT

Past Incidents

Oct 30, 2020

No incidents reported today.

Oct 29, 2020

No incidents reported.

Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.