IT Services Status
All Systems Operational
Academic Instructional Services Operational
Atriuum Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Safari Montage Operational
Other Teaching & Learning Platforms ? Operational
Business Operations Services Operational
90 days ago
100.0 % uptime
Today
Allen ISD Security Training Operational
90 days ago
100.0 % uptime
Today
Frontline Absence Management (Aesop) ? Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems ? Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Collaboration and Sharing Operational
District Shared Drives ? Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail ? Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications ? Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services ? Operational
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Network Infrastructure Services Operational
Campus Network Services ? Operational
Data Center Services ? Operational
District Website ? Operational
Fiber Network Connectivity (WAN) ? Operational
Firewall Services ? Operational
Identity and Access Managment ? Operational
Internet Access Operational
IP Services ? Operational
Video Insights Systems Operational
Telecommunications Systems Operational
Campus Phone Systems ? Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Skyward Finance Software Update Jul 13, 19:00-21:00 CDT
This is to inform you that the Technology Department will be performing a software update on the Skyward Finance Server.

The following network services will be unavailable during this outage:

• Skyward Finance (PaC and Web)
• Employee Access
• Time clock Access
Posted on Jul 2, 14:14 CDT
Past Incidents
Jul 5, 2020

No incidents reported today.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020
Completed - The scheduled maintenance has been completed.
Jul 1, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 17:00 CDT
Scheduled - This is to inform you that the Allen ISD will be performing the rollover of student information in Skyward Student.

The following network services will be unavailable during this outage:

• Skyward Student
• Family Access
• Student Access
• Educator Access Plus
Jul 1, 08:52 CDT
Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020
Completed - The scheduled maintenance has been completed.
Jun 27, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 10:00 CDT
Scheduled - This is to inform you that the Technology Department will be performing a software update of Skyward Student.

The following network services will be unavailable during this outage:

• Skyward Student
• Family Access
• Student Access
• Educator Access Plus
Jun 25, 08:56 CDT
Jun 26, 2020

No incidents reported.

Jun 25, 2020

No incidents reported.

Jun 24, 2020
Resolved - This incident has been resolved.
Jun 24, 09:36 CDT
Update - We are continuing to investigate this issue.
Jun 24, 09:36 CDT
Update - We are continuing to investigate this issue.
Jun 23, 12:50 CDT
Investigating - Spectrum is working to restore these services.
Jun 23, 12:50 CDT
Jun 23, 2020
Completed - The scheduled maintenance has been completed.
Jun 23, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 19:00 CDT
Scheduled - This is to inform you that the Technology Department will be performing a software update of Skyward Student.

The following network services will be unavailable during this outage:

• Skyward Student
• Family Access
• Student Access
• Educator Access Plus
Jun 23, 18:21 CDT
Jun 22, 2020
Completed - The scheduled maintenance has been completed.
Jun 22, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 19:00 CDT
Scheduled - This is to inform you that the Technology Department will be performing a software update on the Skyward Finance Server.

The following network services will be unavailable during this outage:

• Skyward Finance (PaC and Web)
• Employee Access
• Time clock Access
Jun 22, 09:12 CDT
Jun 21, 2020

No incidents reported.