Monitoring - Users can once again click on the Google Drive icon on the Allen ISD portal to access Google tools (Allen ISD credentials required). The Technology Department is currently working with the vendor to finalize the single sign-on authentication process between the new portal and Google Drive. More information will be shared as it becomes available. We appreciate your patience as we upgrade systems to better serve the students and staff of Allen ISD.
Jul 25, 19:26 CDT
Update - Users can once again click on the Google Drive icon on the Allen ISD portal to access Google tools (Allen ISD credentials required). The Technology Department is currently working with the vendor to finalize the single sign-on authentication process between the new portal and Google Drive. More information will be shared as it becomes available. We appreciate your patience as we upgrade systems to better serve the students and staff of Allen ISD.
Jul 25, 19:26 CDT
Investigating - Users may experience a connection error between the Allen ISD portal and Google Drive. The technology department is currently investigating the issue to apply a fix as soon as possible. In the meantime, Google drive can be accessed through the following direct link: https://drive.google.com (regular Allen ISD credentials). We apologize for the inconvenience.
Jul 24, 15:59 CDT
Completed -
The scheduled maintenance has been completed.
Jul 26, 20:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 16:00 CDT
Update -
The Help Desk software upgrade has been re-scheduled for Monday, July 26th at 4 PM.
Jul 22, 15:28 CDT
Scheduled -
This is to inform you that the Information Technology Department will be performing a software update of our help desk ticking system. During this maintenance window staff will be unable to look up or create tickets for Technology help.
Jul 22, 13:41 CDT
Resolved -
This incident has been resolved.
Jul 26, 16:39 CDT
Identified -
Portal Upgrade Update
Portal access for staff users will be intermittently unavailable throughout the weekend as migration work is completed. No interruption of access for students is expected. Microsoft, Google, and other services will be available through direct links such as: https://www.google.com/drive/ https://portal.office.com/
Jul 17, 08:03 CDT
Resolved -
This incident has been resolved.
Jul 17, 08:01 CDT
Update -
We are continuing to work on a fix for this issue.
Jul 17, 08:01 CDT
Update -
Portal Upgrade Update
Portal access for staff users will be intermittently unavailable throughout the weekend as migration work is completed. No interruption of access for students is expected. Microsoft, Google, and other services will be available through direct links such as: https://www.google.com/drive/ https://portal.office.com/
Jul 17, 07:59 CDT
Identified -
Allen ISD will begin the migration to an upgraded portal solution today (July 14). Services may be intermittently unavailable until we complete the migration within the next 24-48 hours. Once the portal web address is redirected to the new site starting at 12:30 pm today, users (staff and students) will have to claim their accounts following the prompts in the new portal. For more information go to the IN THE NEWS Section in the middle of the Allen ISD Website landing page: https://www.allenisd.org/Page/1
Jul 14, 10:01 CDT