IT Services Status
All Systems Operational
Academic Instructional Services Operational
Atriuum Library Systems Operational
Canvas Operational
Eduphoria Operational
Naviance Operational
Safari Montage Operational
Other Teaching & Learning Platforms ? Operational
Business Operations Services Operational
Allen ISD Security Training Operational
Frontline Absence Management (Aesop) ? Operational
Laserfiche Document Management Operational
PCS - Student Nutrition Systems Operational
SchoolDude Systems ? Operational
Single Sign-On Portal - (Emp/Student) Operational
Single Sign-On Portal - (Parent) Operational
Technology HelpDesk System Operational
TransFinder - School Bus Routing Operational
WinOcular Systems Operational
Collaboration and Sharing Operational
District Shared Drives ? Operational
Google G-Suite - Classroom Operational
Google G-Suite - Gmail ? Operational
Google G-Suite - Drive Operational
Office 365 - Cloud Applications ? Operational
Office 365 - Exchange Email Services Operational
Office 365 - Sharepoint Services ? Operational
Skyward Applications Operational
Family Access Operational
Finance - HR Systems Operational
Student Information Systems Operational
Network Infrastructure Services Operational
Campus Network Services ? Operational
Data Center Services ? Operational
District Website ? Operational
Fiber Network Connectivity (WAN) ? Operational
Firewall Services ? Operational
Identity and Access Managment ? Operational
Internet Access Operational
IP Services ? Operational
Video Insights Systems Operational
Telecommunications Systems Operational
Campus Phone Systems ? Operational
Fax Services Operational
SIP Gateway 1 - PDC Operational
SIP Gateway 2 - DR Operational
Skype For Business (Lync) Servers Operational
Video Conferencing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2020

No incidents reported today.

Sep 28, 2020
Resolved - Microsoft is reporting that the O365 authentication issue is resolved.
Sep 28, 20:38 CDT
Identified - Users may experience issues when re-authenticating to O365 products like Outlook, OneDrive, Sharepoint and Teams. Microsoft has identified the issue and is working on a fix.

https://status.office365.com/
Sep 28, 17:21 CDT
Resolved - Rebooted affected servers and Portal issues were resolved.
Sep 28, 17:18 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 10:31 CDT
Investigating - We are currently investigating this issue.
Sep 14, 10:06 CDT
Resolved - Spiceworks has resolved the issue with their service.
Sep 28, 17:17 CDT
Investigating - Spiceworks is reporting that they are investigating an issue with their Cloud Help Desk. Our students and parents may experience issues trying to connect to Spiceworks to create a help ticket. We will update this status as Spiceworks supplies them.
Sep 21, 11:10 CDT
Sep 27, 2020

No incidents reported.

Sep 26, 2020
Completed - The scheduled maintenance has been completed.
Sep 26, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 10:00 CDT
Scheduled - This is to inform you that the Technology Department will be performing a software update of Skyward Student.

The following network services will be unavailable during this outage:

• Skyward Student
• Family Access
• Student Access
• Educator Access Plus
Sep 14, 10:42 CDT
Completed - The scheduled maintenance has been completed.
Sep 26, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 10:00 CDT
Scheduled - This is to inform you that the Technology Department will be performing a software update on the Skyward Finance Server.

The following network services will be unavailable during this outage:

• Skyward Finance (PaC and Web)
• Employee Access
• Time clock Access
Sep 14, 10:40 CDT
Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020
Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020
Resolved - Google reports the issue has been resolved.
Sep 15, 12:08 CDT
Investigating - Google has reported that they are investigating an issue with Google Drive. Our staff and students may experience issues trying to access their Google Drive files.
Sep 15, 09:45 CDT